Supported Browsers

The 5AVE portal app platform and end-user applications support current versions of the following browsers on Windows, Mac OS, iOS and Android operating systems:

• Google Chrome
• Apple Safari
• Mozilla Firefox
• Microsoft Edge
• Microsoft Internet Explorer 11 (end-user applications only)

JavaScript

5AVE portal app platform requires the use of JavaScript. Some firewalls and high-security environments disable JavaScript.

Session Cookies

5AVE portal app platform authenticated Data Pages require third-party cookies to be enabled. If you are using a browser with third-party cookies disabled or cross-site tracking prevention enabled, you cannot log in to 5AVE portal applications or may have issues filtering data in reports. In this case, a default 5AVE portal app platform system message will be displayed to notify you of the issue.

How to Enable Cookies in Your Browser

The following section provides steps to enable cookies and cross-site tracking in various browsers:

• Google Chrome for MAC
• Google Chrome for Windows
• Safari for MAC OS
• Safari for iPhone/iPad
• Mozilla Firefox
• Microsoft Edge
• Microsoft Internet Explorer

Google Chrome

1. Go to Customize and control Google Chrome in the top right corner and click Settings.
2. Go to Privacy and security.
3. Click Cookies and other site data. Select the Allow all cookies radio button

Safari on Mac OS

1. Go to Safari -> Preferences and click Privacy.
2. Uncheck the following options:
   • Prevent cross-site tracking
   • Block all cookies

Safari on iOS (iPhone and iPad)

1. Go to Settings -> Safari.
2. Under Privacy and Security, turn off the following options:
   • Prevent Cross-Site Tracking
   • Block All Cookies

Mozilla FireFox

1. Go to the Open menu in the top right corner and click Privacy Protections.
2. Under Enhanced Tracking Protection, click Go to Privacy Settings.
3. Select the Standard or Custom radio button. If the Custom option is selected, do not select All third-party cookies or All cookies.

Microsoft Edge

1. Go to Settings and more in the top right corner and click Settings.
2. Click Site permissions -> Cookies and site data. Set the following options:
   • Enable Allow sites to save and read cookie data (recommended).
   • Disable Block third-party cookies.

Microsoft Internet Explorer 11

1. Go to Tools in the top right corner and click Internet options.
2. In the Privacy tab, click Advanced.
3. Select Accept under Third-party Cookies.
4. Click OK.